Amazon Connect, inside Pipedrive.

Connect Phone embeds your Amazon Connect softphone right in Pipedrive — screen-pop, click-to-dial, and automatic call logging, with no AWS keys to hand over.

14-day free trialNo AWS keys — SaaSSSO includedLive in minutes

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Everything your agents need, in Pipedrive.

One panel wrapped around the real Connect softphone — no tab-switching, no missed context.

Screen-pop on every call

The caller's Pipedrive record opens the instant a call rings or connects — the context your agents need, already there.

Click & search to dial

Dial any Pipedrive contact in one click, or search a person by name in the panel. No copy-paste.

Automatic call logging

Every call writes a Pipedrive activity on hang-up — with dispositions and the attributes you choose.

Real Amazon Connect softphone

The actual Connect CCP inside Pipedrive. Accept, hold, transfer, conference — full call control.

SSO or native login

Native Connect users or SAML / Azure AD SSO — we detect which from your login URL. Keyless SaaS.

Stats, transfer & history

Live queue stats, a smart transfer directory, and the caller's interaction timeline — right in the panel.

Simple, per-agent, per-month.

Start on the trial with every feature. Choose a plan when you go live.

MOST POPULAR
Standard
$15 /agent / mo
  • Screen-pop & click-to-dial
  • Automatic call logging
  • Native or SSO login
  • Email support
Start free
Premium
$25 /agent / mo
  • Everything in Standard
  • Queue stats & agent dashboard
  • Call media & recording controls
  • Priority support
Choose Premium
Enterprise
POA tailored
  • Deploy in your AWS account
  • Custom branding
  • Onboarding & SLAs
  • Scoped per engagement
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Ready to bring Connect into Pipedrive?

Start the free trial — connect your Pipedrive and your Connect instance in the wizard.